Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and payment information
• Mailing or business address

b. Business & Technical Information

• Company name and role
• Login credentials (if applicable)
• IP address and device information
• Browser type and usage data
• Project-related content, files, or communications

c. Sensitive Information

We do not intentionally collect sensitive personal data (such as Social Security numbers) unless required for legitimate business or legal purposes (e.g., tax documentation or payment processing).

2. How We Use Your Information

We use collected information to:

• Provide and manage services
• Communicate with clients and inquiries
• Process payments and invoices
• Improve our services, systems, and security
• Comply with legal, regulatory, or contractual obligations

We do not sell or rent personal information.

3. Information Sharing & Disclosure

We may share information only when necessary:

• With trusted service providers (payment processors, hosting providers, software tools)
• To comply with legal obligations or court orders
• To protect our rights, business interests, or safety
• With client consent

All third-party providers are expected to maintain confidentiality and reasonable security measures.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed 100% secure, and we cannot ensure absolute security of transmitted or stored data.

5. Data Retention

We retain personal and business information only as long as necessary to:

• Fulfill services
• Comply with legal or tax requirements
• Resolve disputes
• Enforce agreements

Data may be securely deleted once no longer required.

6. Client Responsibilities

Clients are responsible for:

• Maintaining the confidentiality of login credentials
• Ensuring accuracy of information provided
• Proper use of any deliverables or systems provided

Obsidian Digital Technologies LLC is not responsible for breaches caused by client negligence, third-party platforms, or external systems beyond our control.

7. Third-Party Platforms

Our services may involve third-party platforms (such as hosting services, payment processors, or social platforms). Obsidian Digital Technologies LLC is not responsible for the privacy practices of third-party providers, and clients should review their respective privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction or deletion
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information